Accessibility Statement

Effective Date: June 07, 2025

At Behind the Counter, we are committed to ensuring digital accessibility for all users, including people with disabilities. We strive to improve the user experience for everyone and apply relevant accessibility standards to enhance usability.

1. Our Commitment
We are actively working to increase the accessibility and usability of our website, in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to a wider range of people with disabilities.

2. Ongoing Efforts
We continue to evaluate and improve our digital accessibility. This includes regularly reviewing our website content, ensuring that new features meet accessibility standards, and providing training and resources to contributors.

3. Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or require assistance using our site, please contact us using the information below:

Email: your@email.com
Mailing Address: Calgary, Alberta

4. Accessibility Features
Where possible, our website includes:
- Text alternatives for non-text content
- Keyboard navigation support
- Sufficient color contrast
- Clear and consistent navigation

5. Third-Party Content
While we strive to ensure accessibility across our entire website, some third-party content or services (such as embedded forms or links to external platforms) may not fully meet our accessibility standards. We encourage you to contact us if you encounter any issues.

We are committed to providing an inclusive and accessible experience for all visitors and appreciate your support as we continue to improve.